Terms & Conditions

Effective Date: 26 June 2025

Welcome to qi-nrg.com, the official website of CHI ENERGY. By accessing or using our website and purchasing our products, you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is owned and operated by CHI ENERGY, located at:

1 Tradecity, Kingsway,
Luton, LU1 1FW, UK
Email: [email protected]

2. Use of the Website

  • You must be at least 18 years old or have the permission of a legal guardian to use this site.
  • You agree not to use our website for any unlawful purpose or in violation of any applicable law or regulation.
  • We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products and Pricing

  • All prices are listed in GBP (£) and include VAT where applicable.
  • We reserve the right to change prices or discontinue products at any time without notice.
  • Product descriptions and images are intended to be accurate, but errors may occur. We do not guarantee product colours or appearance as shown on screens.

4. Orders and Payments

  • All orders are subject to availability and confirmation.
  • We accept major credit/debit cards and other secure payment methods as shown at checkout.
  • Once your order is placed, you will receive a confirmation email. This email does not constitute acceptance of the order until it is dispatched.

5. Shipping and Delivery

Please refer to our Shipping Policy for full details on delivery times, charges, and procedures.

6. Returns and Refunds

Please refer to our Returns & Refunds Policy for information on how to return items and request refunds.

7. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of CHI ENERGY or its licensors.
  • You may not copy, reproduce, or distribute any part of this website without our written permission.

8. Limitation of Liability

  • We do not guarantee that the website will be error-free or uninterrupted.
  • We are not liable for any indirect or consequential damages arising out of your use of the website or products purchased through it.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy.

10. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Continued use of the website after changes are made constitutes your acceptance of the revised terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

CHI ENERGY
1 Tradecity, Kingsway,
Luton, LU1 1FW, UK
Email: [email protected]